2019/08 - Effective Communication for Rug Cleaners Course (Online) Non-Member Upcoming Catch the Motor Coach to

Catch the Motor Coach to Heirloom

including well-known brands like Goettl

Room Rate $169 + tax

Tufted rugs – What they are and how they differ from other area rugs

2019/08 - Effective Communication for Rug Cleaners Course (Online) Non-Member Upcoming Catch the Motor Coach toDate: August 20 & 22, 2019 Time: 3 p. m. to 5 p. m. EST Location: Online IICRC Continuing Education: 4 credit hours If you have any questions, please contact info@rugcarespecialists. org. AGENDA This class will cover all of the important steps that can make or break your customer experience: Learn about your company and what you offer Elevator Pitch Common Pre Inspection Conditions Terminology: How to Convey Technical Explanations in Laymans Terms